FAQs
Frequently Asked Questions
Find answers to common questions about our handmade candles, shipping, care instructions, and more. Can’t find what you’re looking for? Contact us!
What type of wax do you use in your candles?
We use natural soy wax blended for a clean, even burn and strong scent throw. Our wax is vegan and cruelty-free.
Are your candles safe for pets?
Yes—when used as directed. Always burn in ventilated areas and keep candles out of reach of pets. Avoid direct exposure to smoke.
Do you ship internationally?
We currently ship to most countries. Rates and delivery times are shown at checkout based on destination.
How long do your candles burn?
7–9 oz jars: ~40–50 hours. Larger vessels: up to 60+ hours with proper care.
How do I properly care for my candle?
Trim wick to 1/4” before each burn, let wax pool reach the edges on first burn (2–3 hrs), and avoid burning longer than 4 hours.
Do you accept custom orders or special requests?
Yes! We offer custom labels, scents, and event favors. Contact us with your idea.
What ingredients are in your fragrances?
Premium, phthalate-free fragrance oils and essential oils. No parabens or added dyes.
How should I store my candles?
Store in a cool, dry place away from direct sunlight and dust. Replace lid between burns.
What is your return policy?
30-day satisfaction guarantee. Unused items in original condition may be returned—see our Refund Policy.
Do you offer wholesale pricing for retailers?
Yes, wholesale is available. Submit your details on our Wholesale page.
Do you offer gift wrapping services?
We offer gift wrapping and a personalized note at checkout.
How strong are the scents in your candles?
Medium-to-strong hot throw designed to fill a living room without overwhelming smaller spaces.
Still Have Questions?
We’re here to help! Reach out to us through any of these channels.